HSF Delivery Guidance
Since the very beginning, when the Household Support Fund (HSF) was established in October 2021, Huggg has worked with over 500 local authorities, charities and organisations, providing a range of solutions and guidance to suit differing and vital needs. Through our close relationships we have listened as we have helped you provide your communities with support to successfully deliver HSF with empathy, impact and efficiency.
We know delivering and marketing the HSF effectively, to those in need, can be complex and challenging, taking up vital resources that are already stretched to capacity, breaking out of routines not suited to this fund. Hurdles including delivery, distribution, allocation or application processing methods that can hold you back or make it seem too daunting to try a better solution.
To address this, we have put together a comprehensive and clear HSF guide, based on our researched cases, after reviewing countless delivery and marketing plans, talking to our clients, and working with third party organisations (TPOs). Our priority is to help you make the biggest impact in the midst of ever evolving issues and challenges, whilst saving you hours of research and reporting.
Your Guide to HSF
There cannot be a one size fits all solution but in clearly explaining each stage of the process the free guide demonstrates best practice at each stage, saving you time on admin and ensuring you can deliver the HSF to have a real impact for your community’s specific criteria. Here are some of the key inclusions:
- Assessing eligibility and who the funds were going to impact
- Demonstrating equitable and accessible application processes
- Outlining payment technology and key reasons for its use
- Using a TPO if relevant and considerations for working with them
- Marketing and communicating how to apply for HSF
- Tracking and monitoring the fund for DWP reporting as well as the social impact in the community
- Objectives and how the scheme will be administered in line with the council’s key priorities e.g. to provide effective and early help for individuals
Over the coming weeks the blog will delve more deeply into each key element of the guide.
Up next: The payment challenges with HSF
