Funding Disbursement Made Easy

From Crisis and Resilience Fund cash-first payments to furniture delivery, Huggg handles it all, with the reporting your team needs to deliver.

Ease of Use Platform

Only pay for redemptions

No licence fee

How Huggg Works

We make it really easy for organisations of all sizes to send vouchers to individuals or at scale. Here's how:

Choose Support Type

Choose from retail, fuel and cash vouchers or select from appliances or warm goods collections.

Select Value

For vouchers, select the value of the voucher from £1 to £1000. For goods, values include delivery and VAT.

Personalise

Write a custom message then choose your sending method from email, text or printed letter.

Checkout

Check the details, save to draft or proceed. Funds are instantly deducted from your Huggg wallet.

Links are sent instantly and recipients can redeem vouchers right away from the retail choice you gave them.

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Typical schemes supported

✓ Household Support Fund delivery (including voucher and cash options)

✓ Crisis and Resilience Fund support and distribution

✓ Free School Meal voucher campaigns

✓ Heating and energy support (including off-grid and heating oil scenarios)

✓ White goods and essential household support

Who uses Huggg?

From grocery and clothing to energy and household essentials, we’ve been helping organisations to deliver hardship funds to communities around the UK for over four years.

We work with local authorities, charities and housing associations, who are all using Huggg to disburse vouchers and goods quickly and easily.

Only pay for vouchers that are redeemed

Any vouchers that are not claimed are refunded to your wallet as soon as they expire.

No licence fee

We are able to make a small margin from retailers, which means that we don’t have to charge a licence fee, or any charges for any vouchers, except for cash or energy.

Dignity for the recipient

Huggg gives your recipients choice,  an easy user experience, and personal support wherever it’s needed.

Ease of Use

Huggg is easy and intuitive to use, and saves your team time, allowing for up to 2500 orders to be sent at one time.

Reporting

Clear real-time reports that show voucher redemptions that make sure that no one is left behind.

Team management

Manage your fund into multiple wallets that you or others can use for support.

How Huggg has helped other organisations

Take a look at our case studies to find out more about how we’ve been supporting organisations just like yours. See the difference it's made to their teams and the communities they serve.

Housing 21

How Housing 21 use Huggg to support their residents

Support requirements are received on a weekly basis from their residents
Using Huggg, immediately streamlined the team’s approach
The platform enabled them to simplify internal processes and cope with increased demand.

Read case study

“In the Resident Engagement and Experience team I get to see first-hand what a difference these vouchers make to vulnerable older people in our communities.”

Nikki-Leigh Dipper

Strategic Operations Officer, Housing 21

View the full case studies

Funding Disbursement Made Easy

How Huggg Works

Typical schemes supported

Who uses Huggg?

Only pay for vouchers that are redeemed

No licence fee

Dignity for the recipient

Ease of Use

Reporting

Team management

How Huggg has helped other organisations

How Housing 21 use Huggg to support their residents

“In the Resident Engagement and Experience team I get to see first-hand what a difference these vouchers make to vulnerable older people in our communities.”

Get essential goods to those in need