Household Support Fund

Send vouchers and goods for Household Support Fund with ease.

Find out more

Join the organisations making a difference with huggg

How Huggg works

We make it really easy for organisations of all sizes to send vouchers to individuals or at scale. Here's how:

Shop

Choose from a wide range of retail, fuel and cash vouchers or select from appliances or warm goods collections.

Select Value

For vouchers, select the value of the voucher from £1 to £1000. For goods, values include delivery and VAT.

Personalise

Write a custom message then choose your sending method from email, text or printed letter.

Checkout

Check the details, save to draft or proceed. Funds are instantly deducted from your Huggg wallet.

Links are sent instantly and recipients can redeem vouchers right away from the retail choice you gave them.

Only pay for vouchers that are redeemed

Any vouchers that are not claimed are refunded to your wallet as soon as they expire.

No licence fee

We are able to make a small margin from retailers, which means that we don’t have to charge a licence fee, or any charges for any vouchers, except for cash or energy.

Dignity for the recipient

Huggg gives your recipients choice,  an easy user experience, and personal support wherever it’s needed.

Huggg for The Household Support Fund & The Crisis Resilience Fund

Since 2020, Huggg has helped HSF teams deliver support directly to Household Support Fund recipients. This includes anything from free school meals during holidays and vouchers for clothing or school uniforms to sending appliances direct to homes. Our MI reporting makes it easy to reconcile and manage sending at scale - everything you need to handle both HSF and the upcoming Crisis Resilience Fund.

How Huggg has helped other organisations

See the difference Huggg has made to these teams and the communities they serve.

Why Integrate with Huggg?

Approve funds and send support without switching systems.

One less platform for your team to use - makes it simpler to send support.
Quicker application handling - cut the admin time and expense.
Bespoke product access - limit access to certain product types for greater simplicity.

“The streamlined process has significantly improved client satisfaction, ensuring they receive the help they need when they need it most. Huggg's platform has been a true game-changer for Achieving for Children.”

Matthew Bond

Digital Transformation Strategic Lead, Achieving for Children

Frequently asked questions

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