The Power of Partnerships: Working with Third Party Organisations to Deliver Funding

Working with Third-Party Organisations (TPOs) can be a key factor in successfully reaching those who need to access the Household Support Fund (HSF). Collaboration with local organisations has proven to be vital for many local authorities, helping to streamline the distribution of funds and ensure they reach the most vulnerable members of the community. Establishing strong partnerships can enhance the overall efficiency and impact of the HSF program, making it more responsive to the needs of local communities.

Organisations such as local charities, Citizens Advice services, and food banks often have deep ties to the communities they serve. They understand the specific challenges faced by residents and are well-positioned to identify those most in need of support. These organisations have established trust and credibility within their communities, which makes them effective in conducting eligibility checks, supporting the application process, and ensuring that payments are directed to the right individuals. Working with TPOs allows local authorities to leverage this expertise and local knowledge, improving both the reach and effectiveness of HSF distribution.

Third Party Organisations - Benefits

While there may be some variation in how policies are applied across different regions, there are several common advantages to working with TPOs:

• Understanding of Local Needs – TPOs have a deep understanding of the challenges faced by local residents, especially hard-to-reach groups. Their familiarity with the community enables them to identify individuals who may otherwise fall through the cracks.
• Community Trust and Accessibility – TPOs are often the first point of contact for vulnerable individuals. Their established presence within the community makes the application process more approachable, offering in-person assistance and tailored support.
• Enhanced Efficiency – TPOs can help simplify the application process, reducing administrative burdens on local authorities and improving the speed and accuracy of fund distribution.
• Targeted Outreach – TPOs are well-placed to engage with individuals who may not respond to traditional outreach efforts, increasing the overall reach of the program.
• Flexibility and Responsiveness – Local organisations can quickly adapt to changing circumstances, ensuring that support is delivered where and when it’s needed most.

Efficiency and Security

Ensuring that HSF funds are allocated securely and in compliance with guidelines is critical. With platforms like Huggg, local authorities can achieve full transparency and accountability in how funds are distributed. Data reports can be easily incorporated into Management Information (MI) returns to the Department for Work and Pensions (DWP), ensuring compliance with GDPR and DWP reporting requirements. Huggg’s platform is accredited with Cyber Essentials Plus and ISO 27001, providing a secure environment for managing sensitive data and financial transactions.

Maximising Impact Through Partnerships

Many local authorities have found that working with TPOs has significantly improved the efficiency and reach of their HSF programs. By partnering with trusted local organisations, authorities can ensure that support reaches those who need it most, even those who may not actively seek assistance. A well-chosen TPO can bridge the gap between local authorities and vulnerable communities, ensuring that resources are targeted effectively and support is provided in a timely and responsive manner. Strategic partnerships with TPOs not only enhance the immediate impact of HSF but also contribute to long-term improvements in community resilience and financial stability.