Government Commercial Agency (GCA) Framework Supplier

Huggg are proud to be a Government Commercial Agency Supplier on the Payment Solutions 3 Framework.

Trusted supplier to government organisations since 2020

As a Government Commercial Agency Supplier, Huggg helps government organisations all over the UK to disburse funds with ease.

Government Commercial Agency

The GCA is the new name for the Crown Commercial Service (CCS)
Huggg has been a CCS supplier since the first voucher scheme framework was created in 2020. Since then we've worked closely with local authorities to disburse hardship, support, HSF and now the Crisis and Resilience Fund.

Government Framework Accreditation

From the start we made a commitment to achieving CCS (now GCA) supplier accreditation including compliance with Cyber Essentials Plus and ISO 27001. So you can be assured all transactions on the Huggg platform are safe and secure for you and your recipients.

Benefits

Only pay for vouchers that are redeemed

Any vouchers that are not claimed are refunded to your wallet as soon as they expire.

No licence fee

We are able to make a small margin from retailers, which means that we don’t have to charge a licence fee, or any charges for any vouchers, except for cash or energy.

Dignity for the recipient

Huggg gives your recipients choice,  an easy user experience, and personal support wherever it’s needed.

Helping Local Authorities Distribute Vital Funds with Vouchers

Things have moved on since we were first approved as a voucher supplier and now you can find us under the following framework.

Payment Solutions 3- RM6383, which gives central government and the wider public sector access to payment cards, prepaid cards or vouchers.

Frequently asked questions

If you can't find what you're looking for here, head to live chat or book a call below.

How much does it cost?

Huggg is completely free to use and it's free to send all vouchers and goods except for cash and energy vouchers, which have a per voucher fee.

How do I set up an account?

Email disbursements@huggg.me or click here to let us know you'd like a Huggg account. We'll be in touch to find out a bit more about you, then send your sign up link as soon as you're ready to begin using Huggg.

How long does it take to get started?

You can set up an account in minutes, top up using a credit card and start sending vouchers. If you need to transfer money via BACS first it can take 1-3 day for us to receive funds to your Huggg wallet.

What can I send on Huggg?

You can send the following vouchers on Huggg: supermarkets, clothing, home essentials & furniture, school uniform, fuel payments & cash. You can also send these items direct to home: white goods and small appliances, furniture, heaters winter warm packs and insulation products.

What retailer vouchers does Huggg offer?

Click here to see all the retailers you can access on Huggg.